Responsible Gambling at b44 — Your Safety Is Our Priority
Gambling should be enjoyable, not stressful. At b44 we believe every member should be able to play while staying in control — this page provides the information and support you need to do that.
Core Principles of Responsible Gambling
Online betting and casino gaming is a form of entertainment for many people. To keep it healthy, certain boundaries must be maintained. At b44 we want every member to play while keeping control over their budget, time and state of mind. Our Terms and Conditions set out the responsible gambling obligations in detail — you should read them before becoming a member.
It is best not to think of gambling as a source of income. Winning at betting or slots depends entirely on chance — no strategy or plan can guarantee consistent wins. Only spend money that, if lost, will not affect your daily life.
Under our Privacy Policy, your account information and usage patterns are fully secure and are not shared with third parties — ensuring member safety is our core responsibility.
Tools to Keep Yourself in Control
b44 members can activate or change these limits at any time via 24/7 live chat or email.
Deposit limits
Set a maximum amount you can deposit per day, per week or per month. Once a limit is set it takes effect immediately; a waiting period applies if you wish to increase it.
Session Time Limit
Decide in advance how long you will play in one session. The support team can guide you on automatic breaks once your set time is reached.
Loss Limit
Set the maximum amount you are willing to lose within a given period. Once that limit is reached, no further bets can be placed until the next period begins.
Temporary Break
Pause your account for a few days or weeks. During this time you will not be able to log in and no promotional communications will be sent.
Self-Exclusion
If you want to keep yourself away from gambling for a longer period, choose a long-term or permanent self-exclusion. Once activated, it cannot be lifted before the set period ends.
Support and Advice
To activate any of the above limits or to find out more, contact our 24/7 live chat or email. Support is available in Bengali and English.
Warning Signs of a Problem
If you notice any of the following signs in yourself, pause and speak with someone you trust or seek support.
- You keep coming back to recover lost money and placing larger and larger bets.
- You try to cut down the time or money you spend on gambling but are unable to.
- You are giving gambling more priority than work, family or other responsibilities.
- You are hiding how much you gamble or spend from family and friends.
- You feel restless, irritable or anxious when you cannot gamble.
- You are borrowing money or taking money from people you know to fund your betting.
- You feel stressed, guilty or depressed after gambling.
- Gambling feels like the only way to escape stress or loneliness.
Recognising one or more of these signs is not a weakness — it is a sign of self-awareness. Asking for help is the most courageous step you can take. Visit our FAQ section for answers to more common questions about responsible gambling.
Check Yourself
Ask yourself these questions before you start playing or from time to time — honest answers will point you in the right direction.
If you feel the answers are pointing in a worrying direction, take a temporary break and contact b44's live chat or email support.
Where to Get Support
If you cannot manage on your own, seek help through any of the options below — do not wait.
b44 Support Centre
Our support team is available seven days a week, 24 hours a day via live chat and email. Self-exclusion or limit requests can be made in both Bengali and English.
Family and Close Ones
Let a family member or trusted friend know — the empathy and watchfulness of someone close to you is often the most effective support. Hiding your gambling from them only makes the situation more difficult.
Professional Counselling
Speak with a mental health professional or counsellor. Problem gambling is a recognised behavioural condition and recovery is possible with the right guidance. Free counselling is available at hospital psychiatry departments or community health centres.
b44's Commitment
b44 is not just a betting platform — it is an effort to build a responsible environment. We ensure that age is verified when every account is opened, that members are proactively contacted if concerning behaviour is detected, and that any limit requested by a member is applied promptly.
We believe entertainment and responsibility can go hand in hand. We encourage all members to regularly reflect on their gambling habits and use the available limits when needed. Our goal is for your experience at b44 to always be positive and within your control.
To learn more about what we do and what we stand for, read our About Us page.
Responsible Gambling — Common Questions
Contact us via live chat or email at [email protected] and let us know you want self-exclusion and for how long. The support team will deactivate your account for that period. It cannot be lifted before the set period ends.
Yes, a request to lower your deposit limit takes effect immediately. However, increasing a limit has a waiting period — this is intentional so that limits cannot be raised on impulse.
Opening an account at b44 is strictly prohibited for anyone under 21. If someone is found to be underage during verification, the account is closed and any deposited funds cannot be withdrawn. Providing false information to open an account is a violation of our rules.
Start by speaking with them directly and with empathy. Express your concern without blaming them. If needed, encourage them to contact b44 via live chat or email support. Professional mental health counselling can also be very helpful.
No. Once self-exclusion is active, b44 will not send you any promotional communications — by email, SMS or any other channel. This remains in place until the exclusion period ends.
Yes, all of b44's responsible gambling tools — deposit limits, loss limits, temporary breaks and self-exclusion — are completely free, and any member can activate them at any time. Simply make a request via live chat or email.