b44 Privacy Policy

1. Introduction and Scope

This privacy policy governs how b44 handles the personal data of users of its online platform. By creating an account on b44, browsing the platform, or using any of its services, you are considered to have accepted the terms described in this policy.

This policy applies alongside and complements b44's Terms and Conditions. If you have any questions about anything described here, please contact our support team.

2. Information We Collect

b44 collects only the information needed to provide you with services, ensure account security, and complete mandatory verification processes. The types of information collected are detailed below.

2.1 Information You Provide Directly

Information you provide when registering and managing your account:

• Full name (as per your National ID card)
• Date of birth (for age verification — to comply with the 21+ age requirement)
• Email address and mobile number
• Bangladeshi National ID or passport number (for KYC verification)
• Bank account or mobile wallet details (for deposits and withdrawals)
• Username and password

2.2 Automatically Collected Information

When you use the b44 platform, the following information is recorded automatically:

• IP address and device type
• Browser type and version
• Login times and session activity on the platform
• Game play history and betting records
• Deposit and withdrawal transaction details
• Data collected through cookies and equivalent tracking technologies

2.3 Information Received from Third Parties

In some cases, we may receive limited information about you through identity verification services or fraud prevention agencies. This information is used for security purposes only.

3. Purpose of Data Use

b44 uses your personal data only for specific and legitimate purposes. Each purpose is described separately below.

In addition, anonymised data may be used for analytical purposes to improve the platform, test new features, and enhance b44's overall services.

4. Data Sharing and Third Parties

b44 does not sell your personal data to any third party. However, limited data may be shared in specific circumstances, as described below.

4.1 Service Provider Partners

Necessary data may be shared with trusted third parties for payment processing, KYC verification, and technical support. These partners are contractually obligated to maintain the confidentiality of your data.

4.2 Legal Obligations

b44 will comply if required to disclose data under applicable Bangladeshi law or by court order. Where legally permitted, we will endeavour to notify you of such disclosure in advance.

4.3 Business Transfers

User data may be transferred in the event of a business restructuring or merger. However, the new controlling entity will be required to uphold the standards set out in this privacy policy.

5. Cookies and Tracking Technologies

b44 uses cookies to keep the platform running smoothly and to improve the user experience. Cookies are small text files stored on your device that retain your preferences and session information.

5.1 Essential Cookies

These cookies are essential for the basic functioning of the platform. They are used to maintain login sessions, store security tokens, and complete transaction processes. Disabling these cookies will prevent the platform from working properly.

5.2 Analytical Cookies

Analytical cookies are used to understand how users interact with b44. This information helps improve the platform and is fully anonymised.

5.3 Cookie Controls

You can disable cookies from your browser settings. However, doing so may limit certain features of b44. We recommend keeping essential cookies enabled for the best experience.

6. Data Security Measures

b44 uses industry-standard technologies and processes to keep your personal and financial data secure.

• SSL Encryption: All communication between the platform and your device is encrypted using SSL technology, making it impossible to intercept or alter data.
• Encrypted Database: Sensitive data, especially passwords and payment details, is stored in encrypted form.
• Access Controls: Only authorised staff can view your data for specific purposes, and every access is recorded.
• OTP Verification: Identity is confirmed using OTP during login and important transactions.
• Regular Security Audits: Regular security audits are conducted to identify platform vulnerabilities and ensure they are addressed promptly.

However, complete security on the internet can never be guaranteed. Keep your account password strong and do not share it with anyone.

7. Data Retention

b44 retains your personal data only for as long as necessary to fulfil the relevant purpose or to comply with legal obligations.

• Active Accounts: All data is retained for as long as your account remains active.
• After Account Closure: Even after an account is closed, certain records may be retained for a minimum of five years for legal and financial regulatory reasons.
• Transaction History: Transaction data is retained for an extended period for fraud detection and dispute resolution.
• Anonymised Analytical Data: Anonymised analytical data may be retained indefinitely.

Once the relevant retention period has passed, your data is securely deleted or anonymised.

8. User Rights

As a b44 user, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.

To learn more about responsible and safe gaming at b44 and to take steps to manage your account, please read our Responsible Gaming Guide.

9. Protection of Minors' Data

b44 is operated exclusively for adults. Account registration or use of the platform by anyone under the age of 21 is strictly prohibited.

Age verification is mandatory at the time of account registration. If any person creates an account using a false age, b44 reserves the right to immediately close that account and delete all associated data.

If we are informed that data has been collected from any person under the age of 21, we will immediately delete that data and close the account.

10. Changes to This Policy

b44 reserves the right to update this privacy policy from time to time. Users will be notified of any significant changes via their registered email or through a notice on the platform.

Continued use of the platform after any changes will be taken as acceptance of the updated policy. We therefore recommend checking this page regularly.

For complete information about b44's services, terms, and rules, please visit our About Us page.